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Fairway Mortgage Reworked Compliance With Cornerstone Content material


Learners Are Excited To Be taught Once more

The corporate’s earlier studying and content material vendor was letting them down. They offered Fairway Mortgage with the identical previous studying content material yr over yr, by no means modernizing with the occasions. Plus, managers who had direct studies in numerous states needed to take the programs a number of occasions per certification, losing everybody’s time and creating repetitive frustration for learners.

Fed up, Fairway Mortgage partnered with us at Cornerstone to rework their compliance coaching with partaking, fashionable content material that their learners drastically appreciated. Because of Cornerstone Content material, they diminished their coaching hours and prices, and eradicated frustrations. Now, their learners are excited to study once more.

“The anti-harassment coaching was fingers down one of the best coaching I’ve ever attended in my whole profession. It was proactive, considerate, and full of wonderful recommendation and life like examples. I discovered myself fascinated by it over your entire weekend.” – Finish Person, Fairway Mortgage

Low-High quality Content material Created Frustration

In response to Debbie Christensen, AVP LMS technical schooling options at Fairway Mortgage, the seller who shall not be named created numerous unneeded frustration for managers throughout all 50 states. Fairway Mortgage knew they wanted to discover a new vendor and knew the kind of content material they wished.

“We wanted for the brand new content material to be compliant and make it possible for we’re assembly state-specific necessities, but in addition to supply extra or supplemental coaching, fairly than reassigning that very same content material time and again.”

There have been so many grievances from upper-level managers that they needed to pause assignments for all their workers. They wanted an answer, and so they wanted it quick.

“We wanted to implement shortly. We actually wished to supply a significantly better studying expertise for our finish customers.”

Discovering Extra Participating Content material

Christensen continued to inform us about how with Cornerstone, Fairway Mortgage discovered the answer to their irritating, mediocre content material downside. The velocity and effectivity of the Cornerstone content material stood out.

“What we discovered is there’s an excellent depth to the Cornerstone content material. It is superior that the content material is created in a small, microburst format. Our learners can take slightly bit at a time and return to their busy days, and never really feel like they’re overwhelmed with coaching.”

A swap to Cornerstone additionally saved their HR division numerous time as a result of it eliminated the burden of making and managing content material.

“[Cornerstone has] saved us the burden of making inside coaching and having to maintain it updated ourselves.”

Getting Up And Operating Shortly With Cornerstone

As a result of they should hold their over 10,000 sturdy workforce compliant, Christensen stated they could not afford to maintain their coaching paused for lengthy. Fortunately, organising Cornerstone went shortly and easily.

“It was a really profitable rollout. It actually was seamless. Not solely did we cut back hours of coaching for our upper-level managers, however the content material is de facto, actually good. It is to the purpose. It is relatable, and truthfully, it is gratifying.”

Fairway Mortgage is dedicated to creating a good and numerous workforce the place everybody feels they belong. And so they discovered Cornerstone content material that genuinely helped them proceed progressing on their DEI objectives.

“Our range group recognized 4 completely different modules or certifications, and it is actually been an enormous win. It is obtainable for learners to self-enroll and has been promoted all through the group. It is nice.”

Measurable Outcomes

Since implementing Cornerstone, Christensen stated that Fairway Mortgage has discovered and eradicated many organizational inefficiencies.

“We’re seeing so much fewer tickets posted and fewer unfavorable suggestions, each from a content material perspective and performance within the system.”

And the advance they’ve obtained from their new modernized LMS has been second to none.

“Cornerstone content material works nice on the LMS and different completely different platforms and browsers, which now we have all through our community. It has been an excellent expertise for our admins, managers, and community.”

General, Fairway Mortgage has streamlined its compliance processes and improved the content material. It has been a giant win.

“It is only a realization that the content material actually is working. We have diminished the variety of anti-harassment programs we have been assigning from 16 to 4, and that is an enormous distinction administratively. That is a price financial savings for the group.”


eBook Release: Cornerstone Learning

Cornerstone Studying

All-in-one system of studying that brings collectively studying, development, expertise, and capabilities into a personalised, curated expertise.

Initially printed at www.cornerstoneondemand.com.

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